Claims

PLAY FAIR AND PAY EARLY

Our approach to claims is simple. “Play Fair and Pay Early”.

To support this goal, we have built a team of professionals who together have decades of experience handling claims that range from the simple to the complex and from local to global matters.

Our senior claims executives, have in the past, significant experience managing complex financial, casualty, marine, personal accident and travel claims. Like the underwriting team, the on the ground claims team will manage claims, providing a personal touch that makes an altogether better experience for our insureds.

Above all, we are guided by integrity and dedication to service.

Please give us a call and let us help you with your claims.

TALK TO US

RODEN TONG

RODEN TONG

Chief Executive, Hong Kong
Head of Claims, Financial Lines – Asia
Roden has over 10 years of industry experience in Financial Lines and Specialty Claims across the Asia region. Early years in private legal practice mainly act for insurers on insurance related litigation and disputes resolution. He is a practicing solicitor and a Council Member of the Law Society of Hong Kong, SAR.
SICA QUAN

SICA QUAN

Head Of Claims North Asia
Sica has over 20 years of industry experience. Her expertise includes the intricacies of multinational claims, as well as property and casualty claims.
ADELINE LEE

ADELINE LEE

Head Of Claims S.E. Asia / India / Mid. East
Adeline has over 25 years of technical and claims management experience in the industry. Prior to joining Berkley, she worked with various international firms in similar positions. She holds an Associateship of the Chartered Insurance Institute, along with a Bachelor in Law through the University of London.
NICOLE KHONG

NICOLE KHONG

Claims Manager S.E. Asia / India / Mid. East
Nicole has 20 years of experience in insurance claims management across various lines of businesses. She holds a Bachelor of Business degree majoring in Insurance from the Nanyang Technological University and is a member of The Chartered Insurance Institute with an Advanced Diploma in Insurance (ACII)